“What I don’t get to rate it?”
That is my wife’s exact quote when she realized that the one step ahead web site did not let her rate or post feedback on a car seat bag we bought for vacation.
I think her comment says something about user expectation to participate. My wife is so web 2.0.
Later in the day we were looking for new ways to fix chicken on the grill. I started a foodnetwork.com but wasn’t finding anything that could be prepared in the time we normally have to fix dinner. She took the computer from me and went to allrecipes.com. She likes that site because regular people send in the recipes.
She then proceeded to look at only the most popular and then those rated highly by users of the site. The search ended with her saying something like I am a web goddess and me smiling at her thinking this is the woman whose eyes glaze over and squawks, “Nerd alert!” as I talk with her about social software, the audience-author, and other things web 2.0.
So I wonder should I be including more opportunities for the users of the college’s technology tutorials to participate in rating and adding to the knowledge base or will that just show how little the tutorials are used?
Web 2.0 is a little scary in that regard. It is easy and fun when you blog and your audience grows naturally it is a little different to try and encourage such things, even if they do it in other parts of their life.